Safety and Security
At Moments Manor Orleans, the safety, security and well-being of our residents is a top priority. For the safety of our residents, the doors of Moments Manor Orleans are secured with a code lock system, but family and visitors are welcome at all times, enjoying unrestricted visiting hours, just like you would in your own home. Inside Moments Manor Orleans, Symphony Senior Living is one of the first companies in Canada to engage the renowned Momentum Real Time Location System. This is a state-of-the-art wireless location and emergency call system that we use to keep our residents safe and secure. Momentum badges are worn by both residents and staff members. The software is able to locate these badges in real-time, with location updates published every 3 seconds.
Each resident has their own personal Momentum badge. This badge has a large button on it, which the resident can push from anywhere. When pressed, a request for assistance message is delivered immediately to the care team via mobile device. Not only does the message include the resident’s name, but it also gives their precise location, whether it is within the resident’s suite, in the dining room, or in the garden area. This enables the Resident Specialists to promptly respond to the specific resident’s location - a level of service unmatched in many retirement residences. Each Resident Specialist also wears their own personal Momentum badge, which gives us insight into interaction between our Residents and their caregivers. This is a very effective tool; showing what activities our residents take part in, and the one-on-one interaction they receive each and every day.
Moments Manor Orleans is very pleased to offer this exceptional service to our residents. It gives families peace of mind knowing that they are safe and that our care staff can quickly respond to any calls for assistance.