Learn more about life at Moments Manor Orleans in Orleans.

Why is Moments Manor Orleans Different?

At Moments Manor Orleans, we are renowned for our leadership and expertise in the field of Memory Care (Alzheimer’s and other dementias). We are proud to be the only Ottawa community completely dedicated to the care of seniors with Alzheimer’s and other dementias.

Our environment is uniquely designed as a safe and comfortable home, and our staff are expertly trained in the field of Memory Care.

Learn more about how Moments Manor Orleans is different.

Moments Manor Orleans


1510 St. Joseph Blvd Orleans, ON K1C 7L1

At Moments Manor Orleans we are here for you.
Programs at Moments Manor Orleans enrich residence's lives
Read More on Life Enrichment at Symphony

Our proprietary Memory Care program, called Moments®, was developed by Symphony with assistance from several long standing experienced members of the dementia care community in both the US and Canada, and is based on many accepted and prevailing practices which are known to reduce symptoms of dementia and reduce the use of psychotropic drugs. We continually incorporate the extensive data and cutting edge research of leading organizations such as The Alzheimer's Society, Women's Brain Health Institute, and many others in an effort to provide the best possible Memory Care for our residents.

We developed our program to meet the unique needs of seniors at all stages of Alzheimer’s, dementia, or other forms of memory impairment. As the disease progresses, time and place no longer have the same meaning they once did. Our caregivers seek to be in the resident’s world, in their "moment", providing a comfortable and enjoyable place for them to feel safe, in control, and appreciated. We focus not on what is missing, but on what is still there. We validate or confirm their thoughts and emotions; we do not attempt to reason or correct them. Trying to reason with someone who has lost the power to reason only serves to create conflict. This approach allows our residents to feel content and calmer by minimizing confusion, agitation and frustration.

The Symphony Moments® Memory Care Program is very different from other more clinical programs that are offered elsewhere. At its core, our Moments® program places a very high importance on the intrinsic social needs of our residents:

  • The need for companionship and understanding
  • The need to belong to a social group of peers
  • The need to be an active participant in their lives through decision-making and participation in meaningful activities throughout the day

We believe that all people should be treated with respect and dignity, no matter what their abilities. At Moments Manor Orleans, we care for our residents as if they were our own parents, offering compassion and love to those who live with us and peace of mind for their family members. Caregivers are available for our residents 24 hours a day, 7 days a week. Staffing levels are determined by the number of residents and their care needs. The higher the numbers, the more staff we put in place. This is a unique care model that ensures we can meet the needs of our residents.

Moments Manor Orleans understands the need for companionship
Social activities are available at Moments Manor Orleans
Support for Alzheimer's at Moments Manor Orleans

Moments Manor Orleans is also very different because we strongly encourage families and friends to be part of the circle of care. There are events and activities that welcome family members as participants and education is provided about Alzheimer’s disease and other forms of dementia. This knowledge can help the whole family not only understand disease symptoms and progression, but also learn how to cope with the disease's impact on their own lives. We help families understand the disease and how they can continue to make meaningful connections with their loved ones, without frustration.

Pet Therapy

At Moments Manor Orleans, some of our most loyal and loving and caregivers have four legs! Pets not only offer companionship and unconditional love, but regular interaction with pets can have positive physical, emotional, and mental benefits for our residents. All of our Symphony properties have a cat or dog who was adopted from a local animal shelter and who lives on-site for everyone to enjoy! They have endless amounts of love and patience for our residents, family, and guests. Residents are also welcome to bring their pets with them when they move.

At Moments Manor Orleans, Clementine and Blue Sea – our beloved dogs – can be found in the lobby, happily greeting all who pass through our door! Our cat, Polly, resides on the 3rd floor and has a very calming effect on all of our residents.

Pets are welcome at Moments Manor Orleans
How Pets Benefit Seniors