Chief Executive Officer
With over 20 years of experience in the senior housing industry, Lisa Brush created Symphony Senior Living just 8 years ago. She has been directly involved with ground-up development and has managed many large portfolios over the years. Moreover, Lisa is a passionate businesswoman who defines success with a strong track record of unparalleled leadership. Ms. Brush has built her industry expertise by succeeding in the following positions: Chief Executive Officer for The Steeves and Rozema Group of Companies (S&R), Vice President of Operations for Sunrise Senior Living Inc, EVP and Chief Operating Officer of Sunrise REIT and SVP of Senior Housing Operations and Development for Ventas Inc (NYSE: VTR).
One of the main things that Lisa always says is that there are two things in this world she cannot live without, her kids and her dog. She has two kids, Jocelynne who is 21 and lives in Toronto, and Daniel who is 16 and is in his last year of high school. Lisa is also a mother to Louis Brush, our Chief Canine Officer and loves to travel with him wherever she goes.
Additionally, she also excels in the world underwater as she completed her PADI Divemaster program in December of 2016. One of her favourite things about diving is the calmness and tranquility of the sport. She often says that she feels most at peace when surrounded by water.
Chief Operating Officer
With a wide range of knowledge, Jim has been in the seniors housing industry for over 30 years. Starting out on the Skilled Nursing field, Jim held positions of administrator, regional sales and marketing and regional ops. Notably during his time with Manor Care, Jim encompassed all 3 roles. Subsequently he has been focused on the Assisted Living/Memory Care and Independent Living sector. In this area, his roles have spanned Executive Director for larger, full service campuses to Corporate positions like Vice President of Operations and President across multiple states. Additionally Jim has also worked with Sunrise Senior Living and Good Neighbor Care overseeing a wide range of product lines from free standing Memory Care to larger campuses offering multiple levels of care. His experience has also encompassed various assignments including mergers and acquisitions, community turnaround as well as extensive experience with development from the ground up to stabilization.
Jim has a BS degree from Ithaca College, Ithaca New York in Health Services Administration as well as a MBA from Nova Southeastern University, Davie, Florida.
An avid sports minded person, Jim has always enjoyed both watching and participation in sports, having played both football and baseball while attending Ithaca College. Always up for new experiences, Jim enjoys travel to fun and exciting places with his 3 beautiful daughters (24, 21 and 18).
Vice President of Sales
Fara brings more than three decades of specialty healthcare sales, marketing, and management experience to the dynamic senior housing sector. With a Bachelor of Science and graduate work in Human Development and Family Studies from Texas Christian University, Fara understands the complexity of services needed to care for seniors and their families.
Fara’s background includes working with Sunrise Senior Living in 2003 coaching and training community sales teams in effective lead management and as a Division Vice President of Sales and Marketing for Brookdale Senior Living integrating three divergent operating groups, including Alterra and American Retirement Communities under the Brookdale brand. Fara went on to work with the Greystone Communities to lead the Assisted Living, Memory Care, and Skilled Nursing pre-sales and fastest fill of Aberdeen Heights CCRC in 2012.
In 2015, Fara helped launch the SRI (Stanford Research Institute) Fellow, Blue Willow Systems, and revolutionary resident safety Technology Company with real-time location, personal wander management, automatic fall detection, and predictive analytics. Fara continues to serve Blue Willow Systems on their Advisory Board.
As a fifth generation Texan, Fara brings her pioneer spirit to finding new approaches to helping senior housing thrive for all. Fara lives with her husband in an active adult community in the Dallas/Fort Worth area and loves to travel and learn about how science and technology improves our human experience.
Vice President of Marketing
With a broad career in design and marketing, Brad has worked in the Financial Services, Social Marketing and Computer Gaming industries. Prior to the VP of Marketing role, Brad has been responsible for Marketing and Communications for Symphony for over 3 years. As a story teller, Brad has brought the stories of our homes and residents to life in sharing their rich history and experience in connecting with our audience. Before joining us, Brad was Creative Director for Chartwell Retirement Residences for 9 years.
In addition to to his Marketing and Design experience, Brad is also a photographer and has traveled throughout North America, the South Pacific, Asia and Europe documenting "less told" stories and capturing images of places in change before they disappear.
Regional Director of Operations
With over 28 years of experience working with seniors, Connie has a lifelong passion for the care of seniors. A registered nurse for 26 years, Connie brings a broad background in home care support,and retirement living. Connie is also a certified dementia care practitioner with 17 years experience as an Executive Director. Connie is dedicated to providing leadership and support to the region as well as education development and training as part of the Symphony Senior team.
In Connie’s spare time, you can always find her on the football fields around the province of Ontario cheering for her 2 sons.
Business Office Manager – Ottawa Region
Susan had been working as the Business Office Coordinator at Symphony Senior Living Kanata. She has recently joined the Ottawa Regional team as the Business Office Manager. She has been working with Symphony Senior Living since 2013. Before she started with Symphony, she had spent the past ten years living aboard in the USA, the UK and Belgium. She has extensive experience working in the Federal Government as Finance and Administrative Coordinator.
Susan is a very caring and compassionate member of the Symerica team and has a home with her husband, Norm and their two cats. In the summer months, you will find Susan in her garden.
Business Office and Payroll Manager
Ivette has been working as our payroll manager for over a year now and loves her job. Before she started at Symerica, she did four and a half years as the payroll manager at Mortgage Contract Services, and six years at Metropolitan Ministries which is a Homeless Shelter for children and families. Ivette has 22 years of experience processing Payroll and 12 years’ experience working with ADP. She is ADP Payroll Certified and a member of The American Payroll Association.
Ivette is a very caring and compassionate member of the Symerica team and has a home full of two daughters, two Boston Terriers and two turtles! She also has a very active imagination and a creative side as she spends her downtime painting and admiring art.
Ivette loves to cook new recipes and explore new restaurants in the Tampa area.
Senior Media & Public Relations Coordinator
Jocelynne is a student at The University of Guelph-Humber in Toronto, Ontario studying media and majoring in public relations. She has been with Symphony/Symerica since 2009 assisting in everything from administrative work during her summers off to balancing social media monitoring full-time. Currently she is using her media savviness to launch the Symphony Senior Living rebrand to Symerica Senior Living in the United States.
Jocelynne is the daughter of our CEO, Lisa Brush and has one biological brother and three half siblings. She grew up in a small city in south-western Ontario called Sarnia. Last summer she spent her days working for her father’s Honda dealership as front desk and has had many previous administrative jobs in the past.
Jocelynne has also previously worked as a makeup artist to a high-end salon in Yorkville, Toronto and enjoys the world of makeup as a hobby as well. She moved to Toronto when she was 18 and started university there leaving Sarnia behind. She has always been a big city girl who loves to travel and never seems to just stay put in one spot. She currently resides in Toronto with her one roommate/best friend and occasionally a fish.
Chief Canine Officer
Louis Brush became a part of the Symphony team in 2010 at the very ripe age of 8 weeks. He is now a full-grown bundle of energy at 8 years old. He battled through some tough times as a puppy when he became very ill and almost passed away just weeks after he came home. Luckily, he was rushed to one of the best animal hospitals in the country and he was able to pull through. Now, he is a whooping 10 pounds of love and is a registered service dog.
Louis has toured all of the Symphony properties multiple times, each property he goes to he greets our residents with love and affection. Residents and staff love when Louis comes to stay at the properties as he always brings his best attitude to work everyday. He is also a world wide traveler who has visited many places in the United States, Canada and even Europe! Some of his favourite snacks include duck, lamb, and the occasional stray sour candy that drops to the floor.